Privacy Policy
Last updated: 26 May 2026
Dil Ka Rishta ("we", "us", "our") operates the website www.dilkarishta.com.pk and the Dil Ka Rishta mobile applications (the "Service"). This policy informs you of our policies regarding the collection, use, and disclosure of personal data.
1. Information We Collect
- Personal Information: Name, email, mobile number, CNIC, date of birth, gender, address
- Profile Information: Education, profession, family details, photos, religious/community background, partner preferences
- Usage Data: IP address, browser type, pages visited, time spent
- Device Information: Device type, operating system (for mobile apps)
2. How We Use Your Information
- To create and manage your matrimonial profile
- To match you with potential partners based on your preferences
- To verify your identity for safety
- To process payments and memberships
- To send service-related communications (OTP, notifications)
- To improve our services
3. Information Sharing
We do NOT sell your personal data. Your information is:
- Visible to other members based on your privacy settings (photos and contact info are blurred/hidden for free users)
- Shared with payment processors only to complete transactions
- Disclosed to law enforcement only when legally required
4. Data Security
We implement industry-standard security measures including SSL encryption, secure password hashing (BCRYPT), and CSRF protection. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
- Access: You can view your data in your profile dashboard
- Update: You can edit your profile anytime
- Delete: You can request profile deletion via your account or our delete request form
- Withdraw Consent: You can opt-out of marketing emails
6. Cookies
We use cookies to maintain your login session and remember preferences. You can disable cookies in your browser settings.
7. Children's Privacy
Our Service is not for users under 18. We do not knowingly collect data from minors.
8. Third-Party Services
We use Google Analytics for website analytics, SendGrid for emails, and JazzCash/EasyPaisa/Banks for payments. These services have their own privacy policies.
9. Mobile App Permissions
Our mobile app may request:
- Camera: For uploading profile photos
- Storage: To select photos from gallery
- Internet: Required for service functionality
- Notifications: For interest alerts and messages
10. Changes to This Policy
We may update this Privacy Policy. We will notify you of any changes by posting the new policy on this page.
11. Contact
For privacy questions: contact@dilkarishta.com.pk